Your privacy is our priority. This document clearly explains how Winnow44 collects, uses, stores and protects member personal information in line with the highest data protection standards in the industry.
Six core pillars that ensure the protection of your personal data on the Winnow44 platform
Every piece of data you send and receive through the Winnow44 platform is protected by 256-bit SSL encryption — the same standard used by major financial institutions and banks in Malaysia. No third party can read your information while it is in transit.
Winnow44 has never sold and will never sell member personal information to any third party for marketing or commercial purposes. Your data belongs to you — not to us as a business asset.
You have the right to access, correct, download, or request the deletion of your personal data at any time. The process is straightforward and can be done through your account settings or by contacting our customer support team.
We only collect information that is genuinely necessary to manage your account securely and meet our legal compliance obligations. No excess data is collected without a clear reason.
Your data is retained only for as long as necessary for the stated purposes. Once an account is closed and the mandatory retention period has elapsed, all your personal data will be securely deleted from our systems.
In the event of any security incident involving your data, Winnow44 is committed to notifying affected members within 72 hours of detection, in line with industry best practices.
Have a question about your privacy?
View FAQsThis Privacy Policy outlines our data protection practices Winnow44 (operated by Winnow44 Gaming Sdn. Bhd.). By registering for or using our platform, you agree to the collection and use of information as described in this document. We encourage you to read it in full — it is written in plain, straightforward language, not confusing legal jargon.
Winnow44 collects personal information in several ways — some provided directly by you, and some collected automatically as you use our platform. Here is a full breakdown of the types of data we collect:
Data Minimisation Principle: Winnow44 only collects data that is strictly necessary. We do not collect sensitive information such as religious beliefs, political views, or biometric data unless it is specifically required for identity verification and has been clearly disclosed to you beforehand.
Every piece of information we collect serves a defined purpose. Winnow44 uses your personal data exclusively for the following:
| Purpose | Types of Data Collected | Legal Basis |
|---|---|---|
| Account management & identity verification | Name, phone number, email, KYC | Contract performance |
| Processing deposits & withdrawals | Payment information, transaction records | Contract performance |
| Fraud Prevention & AML Compliance | IP, account activity, KYC | Legal obligations |
| Customer support | Name, email, communication records | Contract performance |
| Platform improvements & analytics | Log data, usage patterns (anonymised) | Legitimate interests |
| Marketing communications (with consent) | Email address, phone number | Consent |
We will not use your data for purposes other than those stated above without notifying you first and, where necessary, obtaining your fresh consent. If you no longer wish to receive marketing communications from Winnow44, you may unsubscribe at any time via the unsubscribe link in our emails or by contacting customer support.
Winnow44 does not sell your personal data to any third party. However, there are limited situations where we need to share certain information with specific parties in order to deliver our services to you:
Winnow44 may be required to disclose your personal information to authorities or regulatory bodies in the following circumstances:
All third parties with whom we share data are bound by data protection agreements that hold them to security and confidentiality standards comparable to or exceeding our own. They are not permitted to use your data for any purpose other than those specified.
Winnow44 invests heavily in security infrastructure to keep your personal data protected at all times. The technical and organisational security measures we have in place include:
While no system can be guaranteed 100% secure, Winnow44 has a comprehensive incident response protocol in place. In the event of a data breach affecting your personal information, we are committed to:
Shared Responsibility: While we do everything we can to protect your data, the security of your account also depends on the steps you take yourself — such as using a strong password, not sharing your login credentials, and keeping your device secure. Please refer to the Account Security section in Terms & Conditions us for further guidance.
Winnow44 uses cookies and similar tracking technologies to ensure our platform operates correctly and to deliver a better user experience. The following explains the types of cookies we use:
You can manage your cookie settings through your web browser. Most browsers allow you to view, delete, or block cookies. Please note, however, that disabling certain cookies — especially essential ones — may affect the functionality of the Winnow44 platform and your overall experience.
We do not use cookie data to build individual profiles for advertising purposes on other platforms or to sell to third-party advertisers.
As a Winnow44 member, you have important rights regarding your personal data. Here are the rights we uphold and how you can exercise them:
You have the right to obtain a copy of all personal data we hold about you. Your request will be processed within 14 business days.
If any of your information is inaccurate or out of date, you have the right to request that we correct it promptly through your account settings or by contacting customer support.
You may request the deletion of your personal data. Requests will be processed once all mandatory legal retention obligations have been fulfilled.
You may object to the processing of your data for marketing purposes at any time. Your objection will take effect immediately with no impact on your account.
You have the right to receive your data in a machine-readable format so it can be transferred to another service provider should you choose to do so.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or complaint is being resolved.
To exercise any of the rights above, contact us by email at support@winnow44.run or via live chat within the platform. We will verify your identity before processing any data-related request to ensure the security of your account.
Winnow44 retains your personal data for as long as your account is active and for as long as necessary for the purposes described in this Privacy Policy. Specific retention periods are as follows:
Once the mandatory retention period has expired, or upon receipt and processing of a valid deletion request, Winnow44 will securely delete or anonymise your personal data using methods that ensure it cannot be recovered. This process is permanent and irreversible.
Please note that certain data may need to be retained beyond our standard retention period if it relates to an ongoing investigation, legal proceedings, or a directive from a lawful authority.
The data security landscape is always evolving, and Winnow44 may need to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. You will be notified of any material amendments through:
Your continued use of the Winnow44 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and request data deletion in accordance with the procedure described in Section 7.
If you have any questions, concerns or requests relating to this Privacy Policy or how Winnow44 handles your personal data, please reach out to us through the following channels:
Winnow44 takes all privacy concerns seriously. If you have contacted us and remain unsatisfied with how we have handled your enquiry, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Answers to the most frequently asked privacy questions from members in Malaysia
The standards we uphold to protect every Winnow44 member
Related Documents
All deposit & withdrawal transactions are processed through secure, encrypted payment channels
Winnow44 never stores your full card number, PIN, or e-wallet password. All financial transactions are processed through certified third-party secure payment gateways. Transaction data is encrypted with 256-bit SSL both in transit and at rest.
Your personal data is protected and your privacy is respected. Join over 150,000 Malaysian members who already trust Winnow44 for a safe, transparent and enjoyable betting experience.